Premium Support

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£29.99 / month

With our premium support package, we look after your website for you. Our experts will update and improve your websites CMS and security, provide 24/7 monitoring and take daily backups.

  • Priority Support over other customers
  • 12 hour guaranteed response time to urgent issues (even on weekends) as opposed to 2 to 3 days response time on standard free support.
  • Minor issues are fixed quickly
  • System upgrades
    Regular updates of your core website files to the latest versions.
  • Security updates and improvements
    Protecting your site against cyber attacks and keeping it free from malware and viruses.
  • Website backups
    Automatic daily backups stored in the cloud ensuring global backups are always available.
  • 24/7 monitoring
    Alerting us to issues as they happen.
  • 30 day rolling contracts
    Cancel anytime with just 30 days notice.
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Description

With our premium support package, we look after your website for you. Our experts will update and improve your websites CMS and security, provide 24/7 monitoring and take daily backups.

The premium support package includes…

  • Priority Support over other customers
  • 12 hour guaranteed response time to urgent issues (even on weekends) as opposed to 2 to 3 days response time on standard free support
  • Minor issues are fixed quickly
  • System upgrades
    Regular updates of your core website files to the latest versions.
  • Security updates and improvements
    Protecting your site against cyber attacks and keeping it free from malware and viruses.
  • Website backups
    Automatic daily backups stored in the cloud ensuring global backups are always available.
  • 24/7 monitoring
    Alerting us to issues as they happen.
  • 30 day rolling contracts
    Cancel anytime with just 30 days notice.

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